YuanJi AutoTech INC

Yuanji Trading Company Limited

PRIVACY POLICY

Effective Date: October 1, 2025

This Privacy Policy explains how Yuanji AutoTech INC and Yuanji Trading Company Limited collect, use, store, disclose, transfer, and protect customer information when customers visit our website, contact us, place orders, request technical support, submit files, or use our automotive electronic products and services.

This Privacy Policy is divided into three sections:

Part A: United States Privacy Policy – Yuanji AutoTech INC
Part B: Hong Kong Privacy Policy – Yuanji Trading Company Limited
Part C: General Privacy Terms Applicable to All Customers

By using our website, contacting us, submitting information, placing an order, or using our products or services, you acknowledge that you have read and understood this Privacy Policy.

PART A: UNITED STATES PRIVACY POLICY
YUANJI AUTOTECH INC

  1. Scope

Yuanji AutoTech INC is responsible for certain United States-related business activities, including automotive electronic products, module repair support, diagnostic assistance, software authorization, digital delivery, remote technical support, and order coordination.

This section applies to personal information collected, used, disclosed, or processed by Yuanji AutoTech INC in connection with United States-related transactions, services, customer communications, website use, product sales, technical support, and related business activities.

  1. Personal Information We May Collect

Yuanji AutoTech INC may collect the following categories of personal information:

Name
Email address
Phone number
Billing information
Shipping information
Order details
Payment status
Product or service requirements
Vehicle model or module-related information needed for compatibility confirmation
Customer messages, screenshots, photos, files, or support records
Website usage information, such as IP address, browser type, device type, pages visited, cookies, and security logs

We do not intentionally store complete credit card numbers on our own website servers. Card payments and other payment methods may be processed by third-party payment providers.

  1. How We Use Personal Information

Yuanji AutoTech INC may use personal information for the following purposes:

To process orders and payments
To confirm product compatibility
To provide automotive electronic products and related services
To arrange shipping, delivery, or digital delivery
To provide module repair support, diagnostic assistance, software authorization, and technical support
To issue invoices, receipts, and order confirmations
To respond to customer questions, support requests, and technical issues
To evaluate service requirements and customer-provided files
To prevent fraud, payment abuse, unauthorized activity, illegal activity, or misuse of services
To manage returns, refunds, disputes, chargebacks, or warranty-related requests
To improve our website, products, services, customer support, and security
To comply with legal, tax, accounting, payment, regulatory, and compliance obligations
To protect our legal rights, customers, business operations, and website security

  1. Disclosure of Personal Information

Yuanji AutoTech INC may disclose personal information to third parties where reasonably necessary, including:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
IT service providers
Customer support tools
Fraud prevention and security providers
Analytics service providers
Accounting, tax, legal, or compliance advisers
Technical service partners where necessary to complete a customer request
Government, regulatory, law enforcement, or legal authorities where required by law

We do not disclose more personal information than reasonably necessary for the relevant business, legal, or service purpose.

  1. Sale or Sharing of Personal Information

Yuanji AutoTech INC does not sell personal information for money.

If website cookies, analytics tools, advertising tools, or similar technologies are considered a “sale” or “sharing” under applicable privacy laws, eligible customers may contact us to request that we do not sell or share their personal information.

We do not knowingly sell or share personal information of children under 16 years old.

  1. United States and California Privacy Rights

Depending on your location and applicable law, including California privacy laws where applicable, you may have certain rights regarding your personal information, including:

The right to know what personal information we collect, use, disclose, sell, or share
The right to request access to personal information
The right to request correction of inaccurate personal information
The right to request deletion of certain personal information
The right to opt out of the sale or sharing of personal information, where applicable
The right to limit the use or disclosure of sensitive personal information, where applicable
The right not to be discriminated against for exercising privacy rights

We may need to verify your identity before processing your request. We may request information such as your name, email address, order number, or other reasonable verification details.

  1. Data Retention

Yuanji AutoTech INC retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, technical service records, warranty handling, refund or dispute handling, fraud prevention, legal compliance, tax records, accounting records, and business recordkeeping.

When information is no longer reasonably needed, we may delete, anonymize, or securely retain it where required by law or legitimate business needs.

 

PART B: HONG KONG PRIVACY POLICY
YUANJI TRADING COMPANY LIMITED

  1. Scope

Yuanji Trading Company Limited is responsible for certain Hong Kong and international business activities, including automotive electronic products, PCB-related products, module repair support, diagnostic assistance, software authorization, digital delivery, product sourcing, and customer support.

This section applies to personal data collected, used, disclosed, stored, or processed by Yuanji Trading Company Limited in connection with Hong Kong-related and international transactions, product sales, technical services, customer support, digital delivery, and website use.

  1. Personal Data We May Collect

Yuanji Trading Company Limited may collect the following types of personal data:

Name
Email address
Phone number
Billing information
Shipping information
Company name, if applicable
Order details
Product or service requirements
Vehicle model or module-related information needed for compatibility confirmation
Payment confirmation information
Delivery information
Customer support messages
Photos, screenshots, files, or documents submitted by customers
Technical support records
Website usage information such as IP address, cookies, device type, browser type, and pages visited

  1. Purpose of Collection

Yuanji Trading Company Limited collects and uses personal data for lawful business purposes directly related to our products and services, including:

Processing customer orders
Confirming product compatibility and service requirements
Arranging shipping, delivery, or digital delivery
Providing automotive electronic products and PCB-related products
Providing module repair support, diagnostic assistance, software authorization, and technical support
Communicating with customers about orders, payments, delivery, returns, refunds, and support requests
Issuing invoices, receipts, and order records
Handling customer service, warranty, dispute, or refund requests
Preventing fraud, misuse, unauthorized transactions, illegal activity, or service abuse
Complying with legal, tax, accounting, payment, customs, and regulatory obligations
Maintaining business records and protecting our legal rights

  1. Accuracy of Personal Data

Customers should provide accurate, complete, and up-to-date personal data when placing orders, requesting technical support, submitting files, or communicating with us.

If required information is not provided or is inaccurate, we may not be able to process an order, confirm compatibility, arrange shipping, deliver digital files, provide technical support, or complete the requested service.

  1. Use, Disclosure, and Transfer of Personal Data

Yuanji Trading Company Limited will use personal data only for the purposes described in this Privacy Policy or for purposes directly related to those purposes, unless the customer has provided consent or the use is otherwise permitted by applicable law.

Yuanji Trading Company Limited may disclose or transfer personal data to the following parties where reasonably necessary:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
IT support providers
Customer support tools
Accounting, tax, legal, or compliance advisers
Technical service partners where necessary to complete customer requests
Fraud prevention or security service providers
Government, customs, law enforcement, regulatory, or legal authorities where required by law

We only share personal data that is reasonably necessary for the relevant purpose.

  1. International Transfer of Personal Data

Because our business may involve Hong Kong, the United States, China, and other countries or regions, customer personal data may be transferred to, stored in, or processed outside Hong Kong.

By using our website, placing an order, submitting information, or requesting services, customers understand that their personal data may be transferred internationally to our related companies, service providers, payment processors, hosting providers, technical partners, or support teams.

We take reasonable steps to protect personal data during international processing and transfer.

  1. Access and Correction Rights

Hong Kong customers may request access to or correction of their personal data. We may require identity verification before processing a data access or correction request.

Where permitted by applicable law, we may charge a reasonable fee for handling a data access request.

  1. Retention and Security of Personal Data

Yuanji Trading Company Limited retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, shipping, digital delivery, customer support, technical service records, warranty handling, refund or dispute handling, fraud prevention, legal compliance, tax records, customs records, accounting records, and business recordkeeping.

We take reasonable administrative, technical, and physical measures to protect personal data against unauthorized access, processing, erasure, loss, misuse, disclosure, alteration, or destruction.

However, no internet transmission, electronic communication, payment system, or storage method can be guaranteed to be completely secure.

  1. Direct Marketing

We may use customer contact information to send product updates, service notices, technical information, or business announcements where permitted by applicable law.

Where required by law, we will obtain consent before using personal data for direct marketing. Customers may opt out of marketing communications at any time.

Even if a customer opts out of marketing messages, we may still send necessary order-related, payment-related, delivery-related, technical support, legal, or service communications.

PART C: GENERAL PRIVACY TERMS APPLICABLE TO ALL CUSTOMERS

  1. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

Operate the website
Support shopping cart and checkout functions
Remember user preferences
Analyze website traffic
Improve website performance
Protect against fraud and security risks
Support marketing or advertising functions where applicable

Customers may control cookies through browser settings. If cookies are disabled, some website features may not function properly.

  1. Payment Processing

We may use third-party payment providers to process credit cards, debit cards, PayPal, bank transfers, digital wallets, or other payment methods.

When customers make a payment, payment information may be collected and processed directly by the payment provider. We may receive limited transaction information, such as payment status, transaction amount, payment date, payment method type, and order reference.

We do not control the privacy practices of third-party payment providers. Customers should review the privacy policies of those providers before using their services.

  1. Shipping and Delivery

For physical products, we may share necessary shipping information with logistics providers, carriers, customs service providers, or delivery partners.

This may include name, phone number, shipping address, order details, tracking information, and customs-related information where required.

  1. Digital Delivery and Technical Services

For digital products or online technical services, we may use customer information to deliver:

Digital files
Software authorization
Activation information
Remote technical instructions
Diagnostic support
Module repair guidance
Compatibility confirmation
After-sales support

Customer-provided screenshots, photos, files, diagnostic data, module information, or vehicle-related information will be used only for order evaluation, compatibility confirmation, service delivery, technical support, fraud prevention, compliance, and recordkeeping.

  1. Customer Responsibility When Submitting Files

Customers should not submit unnecessary personal information, sensitive information, unrelated documents, passwords, private account credentials, or confidential third-party information unless required for the requested service.

Customers are responsible for ensuring that any files, screenshots, photos, module information, vehicle information, or technical data submitted to us are lawfully obtained and may be lawfully shared with us.

  1. Legal and Compliance Use

We may use and retain information where reasonably necessary to:

Comply with legal obligations
Respond to lawful requests
Protect our rights and property
Prevent fraud or abuse
Resolve disputes
Enforce our terms and policies
Protect customers, our business, and website security
Meet tax, accounting, customs, regulatory, and payment processing obligations

  1. Third-Party Links

Our website may contain links to third-party websites, payment platforms, shipping providers, social media pages, or external resources.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Customers should review the privacy policies of third-party websites before providing personal information.

  1. Children’s Privacy

Our products and services are intended for business customers, repair professionals, technicians, vehicle owners, and adults.

We do not knowingly collect personal information from children under 13 years old. If a parent or guardian believes that a child has provided personal information to us, please contact us and we will take reasonable steps to delete the information where required.

  1. Security Measures

We use reasonable safeguards to protect customer information, including administrative, technical, and physical security measures.

These may include access controls, secure account management, website security tools, limited access to customer information, secure communication channels, and reasonable data handling procedures.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security.

  1. Business Transfers

If our business, assets, website, customer records, or company ownership are transferred, merged, reorganized, sold, or assigned, customer information may be transferred as part of that transaction, subject to applicable law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with the effective date shown above or a revised date where applicable.

Continued use of this website, products, or services after an updated Privacy Policy is posted means that the customer accepts the updated Privacy Policy.

  1. Contact Us

If you have questions about this Privacy Policy, personal information, privacy rights, customer files, order records, or technical service records, please contact us:

Yuanji AutoTech INC
63 N Burritt Ave, Room 100
Buffalo, WY 82834
United States

Yuanji Trading Company Limited
Room D07, 8/F, Kai Tak Factory Building Phase 2,
No. 99 King Fuk Street,
San Po Kong, Wong Tai Sin District,
Kowloon, Hong Kong

Email: YJZHLLC@OUTLOOK.COM
Phone: (661) 567-2934